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In Settings> Update and security> Troubleshooting we can find the main problem solvers that Microsoft offers us. One of them allows us to analyze the correct functioning of the Windows store to detect and correct the most common problems. If after the previous checks we still do not get the store to work normally, then we must start using the tools to solve Windows problems. Use problem solvers if you don't get the store to work And everything should work normally again. Press the button and agree, the Windows store will already be as newly installed.

We go down to the bottom and we can see a button that allows us to reset all store data to their default values. Would not let me click on it whatsoever after filling out information. I think its cleared off but when I tried to activate my license again for Malwarebytes, the field is grayd out. We click on "Advanced options" and we can see the advanced configuration options of the Windows store. I had a nasty infection on my computer and it somehow messed with my malwarebytes. I am trying to activate ChemDraw v20.x (or above), but the Activate button is grayed out, even after entering the Name, Email, and a valid Activation Code. If it still does not work, another option is to reset the Windows Store settings to their default values. To do this, we will go to the section Settings> Applications> Applications and features and we will look there for the Microsoft Store, to enter the advanced configuration of the application. We must ensure that our connection works normally and that there is no problem with either traffic or DNS. We must also verify that the firewall of our antivirus is not blocking any process from the Microsoft Store and, of course, ensure that we are not connected to a VPN that may be regionally limiting the download. In the event that after restarting the computer the Windows store still does not work, the next thing we must do is make sure we have the latest Windows Update updates installed, in addition to using the latest version of Windows. Using an old version may be the reason why this button is not available, because it is not compatible.Īnother configuration that we must check on our computer has the Internet connection.

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The first thing, if we have not done it yet, is to restart the computer. Due to the quick start of Windows 10, turning off and on is not the same as restarting, and in the long run it can make our computer not work perfectly. If we have not done a complete restart of the PC for a long time, we must start by restarting it and checking if this problem has been fixed.

#Malwarebytes activate license button grayed out windows 10

One of our experts will be able to assist you shortly.How to fix the grayed button of the Microsoft Store in Windows 10 This file will include the FRST logs generated from the previous set of instructionsĪttach this file to your forum post by clicking on the "Drag files here to attach, or choose files." or simply drag the file to the attachment area This will produce one log file on your desktop: mb-check-results.zip

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Download MB-Check and save to your desktopĭouble-click to run MB-Check and within a few second the command window will open, press "Enter" to accept the EULA then click "OK".

Leave the log files in the current location, they will be automatically collected by mb-check once you complete the next set of instructions This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt

You can check here if you're not sure if your computer is 32-bit or 64-bitĭouble-click to run FRST and when the tool opens click "Yes" to the disclaimer Note: You need to run the version compatible with your system. The program was previously installed last October and uninstalled in January.

#Malwarebytes activate license button grayed out license key

I entered the license key in the blank space but the Activate License button remained greyed out. Any further help would be greatly appreciated. I just installed MB and tried to activate my license. I have checked the admin console and the cloud recording is active for all users.

Download FRST and save it to your desktop Azure Active Directory Admin Center Devices Manage button greyed out. I have checked and the start recording button is greyed out when using MS Teams online.

NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. If you haven't done so already, please run these two tools and then attach the logs in your next reply: